• Vertical SBX IP 320â„ Superior Features and Proven Reliability at an Affordable Price The Vertical SBX IP 320â„ converged IP telephony system is the clear choice for todayâ™s dynamic and growing single- and multi-location businesses. Developed in partnership with global electronics and telecommunications manufacturer LG-Nortel, the Vertical SBX IP 320 addresses your current and future communications needs by combining advanced telephony features, communications applications, unmatched ease-of-use, high reliability, and traditional as well as IP telephony at an extraordinary price point. No other communications system can offer the same value to a growing business. Scalable to up to 32 users per system and capable of networking up to 72 systems together, the Vertical SBX IP 320 offers the latest advances in converged IP telephony technology. Small businesses can easily benefit from the many advantages of its rich feature set, telephony applications, significant flexibility and cost-savings associated with Voice over Internet Protocol (VoIP). The SBX IP 320 supports both traditional and IP endpoints and trunking in a single system, so you can deploy VoIP immediately, or migrate at your own pace. Either way, the SBX IP 320 offers unmatched flexibility and value to meet the needs of your business. Stay Competitive With Enterprise-Class CommunicationsThe SBX IP 320 delivers the features and flexibility your organization needs to succeed in todayâ™s highly competitive marketplace. Youâ™ll be able to use the same powerful communications applications usually reserved for large enterprises in a system designed with your small-business budget in mind. The New Standard for Value & EconomyOffering unsurpassed practicality, reliability and versatility, the SBX IP 320 is the benchmark for small business telephony. With advanced features, handset options and applications, the SBX IP 320 proves that small hardly means limited. Easy to own Easy to use Easy to grow Easy migration to IP The SBX IP 320 from Vertical Communications is the proven, practical and powerful solution for companies that want to compete, grow and profit more effectively. FIND OUT MORE!Click here to view the SBX Brochure
  • Vodavi XTS-IP Digital Telephone System-------------------------------------------------------------------------------- Download a product brochure in PDF format VoIP Without CompromiseThe XTS-IP telephone system takes the best of both worlds and combines them â“ traditional digital telephony and Voice-over-IP (VoIP) âśconvergedâť technology, to deliver a total communications platform that is loaded with possibilities.With the Vodavi XTS-IP communications system, you can start by choosing just a few VoIP applications while staying firmly grounded with traditional technology, or you can opt to make every device on the system a VoIP device.With the XTS-IP, you choose your own path to take your business to the next level of technology and success!Why VoIPIP networks can provide your enterprise with a single medium for integrating and transporting voice and data communications across local networks (LANs), wide area networks (WANs) and the Internet.This can ultimately lead to reduced infrastructure, administrative, and other costs associated with maintaining your voice communications network. Additionally,VoIP products and applications can provide your organization with valuable productivity-enhancing tools that are not available with TDM (Time Division Multiplexing or âśtraditionalâť digital) technology.Why Consider a Converged Telephone SystemWith the evolution of telephony from TDM to IP based architectures, converged networks provide the ability to protect financial and technological investments while allowing the enterprise to deploy IP-based products and services as needed, without displacing existing infrastructure. For example, a small branch office may be able to take advantage of an existing broadband data connection from the company headquarters by putting an XTSc-IP with VoIP trunks or IP endpoints at the remote location.Teleworkers can use the same technology to have both voice and LAN connectivity to their home office using the Nomad RSGM (Remote Services Gateway Module) and IP phones.The XTS-IP offers you the flexibility to provide IP-based solutions as your needs evolve without having to upgrade or replace entire telephone systems or networks.Vodavi Delivers Technology and ValueWith over 20 years in the communications business,Vodavi remains committed to providing exceptional solutions to small and medium-sized businesses at an affordable price, while maintaining our customerâ™s capital investment for future growth.Communications Solutions That Meet Todayâ™s BusinessRequirements â“ and Prepare You For TomorrowTelecommuter and Remote Office Support â“ With the XTS-IP system, you can place IP phones at a remote site and they become fully-functional extensions of the host telephone system. Users can place, monitor, or transfer calls just like they were operating from headquarters.When used in conjunction with a Nomad RSGM, you can also enjoy the benefits of a local CO line served from the remote site to the host system. For example, if your headquarters is in Phoenix and you have a remote office in San Diego, headquarters staff can utilize the local CO-line in San Diego to place outbound calls in the local San Diego vicinity, thus bypassing toll charges.This type of functionality all happens behind-the-scenes, so the result is seamless communications for your staff, and reduced overhead for you.With the Nomad RSGM, 911 and failover support are also available to aid in case of emergency or network outage.Traveling Worker Support â“ Nomad SP â“ Nomad SP is the perfect softphone solution for road warriors.Nomad PC is a fully-functional extension of the host telephone system that resides on a laptop PC.With the simple addition of a USB headset, the traveling employee can operate as if they wereon-site, anytime they have access to a broadband connection. Additionally, Nomad SP provides CTI capability by integrating seamlessly with contact management software such as Outlook, GoldMine, etc. for greater efficiency and ease-of-use.Mobile Worker Support â“ Nomad IP â“ Nomad IP is a WiFi handset for the XTS-IP system that operates on the IP network via wireless access points placed throughout your site.This allows, for example, warehouse staff to provide immediate and direct customer service while performing their regular duties throughout the warehouse.The Nomad IP handset can also be used from any 802.11b wireless hotspot.Multi-Site Networks â“ Up to 32 XTS-IP and XTSc-IP telephone systems can be networked together seamlessly, providing limitless possibilities for your communications. Networking systems in this manner enables powerful features such as centralized attendant and voice mail to work to your advantage, both fiscally and operationally.The XTS-IP can be configured from one to six cabinets for a maximum of 600 ports.When you add the ability to network up to 32 sites, you can easily see that the XTS-IP is one of the most versatile communications systems on the market today. Should you need to expand beyond one cabinet, simply replace the master processor for increased capacity.Maximum CapacitiesVoice-over-IPWhen fully expanded, the XTS-IP system can provide up to 96 ports of VoIP connectivity.You can start with 2 ports and add ports to the system as your needs grow.(Note 12 and 24 port card availability in June 2005)Digital Technologyâ One Cabinet 48 CO lines and 96 Stations up to 136 portsâ Two Cabinets 144 lines and 192 Stations up to 280 portsâ Three Cabinets 144 lines and 252 Stations up to 376 portsâ Four to Six Cabinets 216 lines and 492 Stations up to 600 ports. Cabinet count depends on configuration.
  • VOIP Telephone System-------------------------------------------------------------------------------- -------------------------------------------------------------------------------- Find a TeleniumIP Certified Dealer The Future of Your Business Depends on Effective Communication Itâ™s easy to take a look back and see how far business communications has evolved over the years. Technology has made it possible for us to become increasingly mobile, allowing us to respond to customer needs in new and ever-changing ways. With the Internet taking a firm hold of the marketplace, your customers may be a block away, across town, or across the Atlantic. In an increasingly virtual marketplace, the playing field has transformed. The challenges you face become more complex but the tough questions remain the same.â Will you be there when the customer callsâ Will you make the best impressionâ Will you increase revenues Be Anywhere, and Everywhere, for your customers.Thirty-eight percent of Americaâ™s work force consider their cars, homes and hotel rooms a virtual office. This statistic is expected to rise substantially in the coming years. With fewer people physically located at an office location, the ability to stay connected with your customers becomes an increasingly important challenge. Telenium IP has a host of mobility solutions that can be teamed up with a single office extension, thus eliminating the need to juggle multiple extensions and mailboxes.Phone Extension on Your PC Nomad SP is a solution that provides a fully functional extension of the host telephone system right on a laptop PC. All you need is a USB headset and a broadband connection. Nomad SP also integrates seamlessly with contact management software for greater efficiency and ease of use.Wireless Handset Extension - Coming Soon! Nomad IP is a wireless IP (Wi-Fi) handset that operates wireless access points placed throughout your site. This allows your employees to be more productive by freeing them from their desks. The handset can also be used from any 802.11b wireless hot spot such as an airport or Internet cafe.Phone Extension On Your PDA Nomad PDA allows you to enjoy the benefits of having an extension right on your PDA. Nomad PDA provides the convenience of mobility and more at your fingertips!Be there for your customer or someone else will.Convenience. We thrive on it. Your customers demand it. When youâ™re the customer, so do you. No one likes to be placed on terminal hold or transferred to voice mail without an opportunity to talk to a real live person. Telenium IP provides powerful tools that enable you to always be there for your customers.Have Your Calls Follow You Have your phone ring at another location while youâ™re away from your desk. Transfer all calls to your cell phone, or just the important ones. Do what it takes to ensure you donâ™t miss an opportunity.Top Shelf Customer Access Telenium IP comes standard with a powerful Automatic Call Distribution (ACD) package that will allow you to better manage your call flow. For even greater control, Discovery Manager allows you to report on calling activity for a variety of purposes, from measuring performance in a call center environment to making staffing decisions based on peak activity hours.Elevate Important Calls Expecting an important call Desktop Call Control allows you to see who is calling right on your desktop PC, so you can take that call, even if youâ™re already on the phone. If youâ™re speaking with your best customer, you can transfer new callers to an associate or your own voice mail, all from your PC. Desktop Call Control is available with optional PathFinder IP messaging server.Empower your team... Your business wouldnâ™t thrive without your people. Give them the tools they need to be most effective.Multiple Offices Operate As One With Telenium IP, you can network multiple offices, home offices and remote buildings together to create one cohesive communications system. See at a glance if your associate across town is on the phone. Share voice mails. Work together as a team.Collaborate On Your Work... Real Time Nomad VP is a Video Phone solution that works with your PC and video camera. You can video converse with an associate while simultaneously sharing any PC application. This enables distant associates to collaborate on projects without the need for extensive travel. Nomad VP also works as a great training platform.Coach Your Team Supervisors can have the ability to listen to trainees as they gain on-the-job experience. If needed, a supervisor can join the call and offer support when their trainee is faced with a new or difficult situation.Cover For Each Other Have your phone ring at an associateâ™s station while youâ™re at an off-site meeting or on vacation, ensuring uninterrupted customer support. Enjoy the benefits of unified technology.Phone calls. E-mails. Faxes. These used to be separate and distinct forms of communication. Convergence has become the unifying force in communications, and itâ™s transforming the way business gets done. It can make you more efficient. It can reduce your overhead. Convergence can open new doors of opportunity for building your future. Telenium IP takes full advantage of convergence by offering several forward-thinking capabilities.E-Mails On Your Phone, Faxes In Your In-Box PathFinder IP is a robust system that blends Voice, Electronic, and Fax communications to enhance productivity. Access your e-mails without a computer or have your Faxes delivered to your e-mail In-box. The possibilities are virtually endless.Reliability And Flexibility Not too many phone system manufacturers can tout fast startup times, but we can. Since the Telenium IP system has no hard drive, the system keeps you as profitable as possible by minimizing down times and the chance of equipment failures.Common Technology Economies Since Telenium IP is a LAN-based product, phones and PCs can reside on the same data network. Power over Ethernet (PoE) is supported, but not required, making Telenium IP compatible with all modern networks. Its distributed architecture makes it easy to converge remote offices, home offices and telecommuters.ARE YOU READY TO REALIZE THE BENEFITS OF TELENIUM IP Could your business revenues grow or could customer loyalty increase through greater presence Do you have sales associates that spend a majority of their time in the fieldWould it be beneficial for some or all of your employees to have access to phone system features while away from headquarters Would you like to reduce or eliminate long distance charges between offices Are you moving into a new buildingDo you have a data networkIf your answer to any of these questions is yes, you should considerTelenium IP as your next generation communications system.
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  • Vertical Wave 2500 System The Future is Calling. How do You Plan to Respond As your business evolves, so do your communications requirements. When making an investment in an IP phone system, your business demands a cost-effective solution thatProvides outstanding value in the core business applications you need today, such as desktop call management, unified messaging, call recording, fax and auto attendant.Lets you selectively run advanced applications to address future business opportunities and improve customer service, such as self-service interactive voice response (IVR) applications and contact center â” without costly additional servers.Supports thousands of sites but is easy to manage, reducing administrative time and costs.Whatâ™s more, todayâ™s IP phone system must also deliver investment protection byLeveraging your investment in the phones your employees use today â” such as IP, digital or analog phones and devices â” as well as soft phones, voice badges and other voice-enabled devices you may use in the future.Creating a seamless call experience for both staff and callers, whether employees work in the office, at home, or on the road.Facilitating the growth of your business cost-effectively, by letting you add users and applications in a modular and straightforward way, without requiring expensive forklift upgrades or additional servers.Reducing network and voice costs by leveraging integrated voice and data connectivity services like SIP trunking.Whether you have a handful of employees or hundreds, and whether theyâ™re located in one office or distributed across the country, the future of your business depends on the smart choices you make today. Vertical Wave â” Itâ™s the Right Call.â„A New Product, A Rich HeritageVertical Wave is the result of more than two years and millions of dollars of research and development investment by Vertical Communications, a leader in next-generation IP telephony solutions. Based on proven technologies that have met the needs of demanding customers like CVSpharmacy, Staples and Apria Healthcare, and featuring a range of brand-new capabilities, Wave is the reflection of Verticalâ™s rich heritage of technical innovation and its ongoing commitment to enhancing customer communications.Learn more about Wave IPs features and benefits that are changing the game.
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Business Phone Systems - Voice Over IP Phone System (VoIP) and Unified Messaging Solutions in Charlotte
Ideacom 758 Park Centre Drive Kernersville, North Carolina N.C. 27284 336-854-4455