Managed Servie Provider
Your IT Department is the brains of your company that keeps your business running on a daily basis. So, why not give it the dedicated attention it deserves by hiring a Managed Service Provider? A Managed Service Provider (MSP) will take over your company’s day-to-day IT and network operations remotely, helping you manage and even reduce your IT budget. No matter the size of your company, an MSP will work to build a service around your needs, providing you with cost-effective solutions while you focus on the core of the business.
What is a Managed Service Provider?
Basically, a Managed Service Provider is an off-site, full time-support team that you outsource your network needs to. This can range from infrastructure, security, applications, maintenance, and other IT needs. An MSP will be there for ongoing support and make sure your network and IT needs are up-to-date with technology.
By having your work done remotely, this will save you from having to hire a full-time networking team. So, you get a safe and secure network while improving your bottom line.
- Managed IT Services
- Cloud Computing Solutions
- Cyber Security Solutions
- Custom IT Solutions

How Does a Managed Service Provider Work?
An IT network needs constant attention and that can be challenging if you don’t have a full-time team dedicated to keeping up with everything. A Managed Service Provider will be your full-time team, cutting out the need for on-site employees, while providing the ongoing support you need.
After you and the MSP team of dedicated IT experts come up with a list of needs, the MSP will get to work taking over the day-to-day monitoring and maintenance for your network. But, just because you partner with an MSP doesn’t mean you give up all of the power. You get to choose what duties are still performed inside your organization and what gets outsourced, this way you can focus on the most important areas of your company.






IT Backup & Recovery
Managed Network
Managed IT Systems
Managed Security Services
Managed Storage
Managed Database
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Why a Managed Service Provider is a Good Choice?
It’s time to start getting serious about your IT Network. By letting an expert Managed Service Provider take over your day-to-day database needs, you can get the protection, monitoring, and storage your network needs while concentrating on the core of your business. There are several other benefits that come with hiring a MSP:
You won’t have to worry about paying a team of IT employees when you have a Managed Service Provider, the MSP will take care of paying their employees. And if any equipment needs replaced or is outdated, they will take care of that too. You can also better manage your budget by knowing how much you will be spending on IT needs each month.
More eyes will be on your network. We won’t just provide you with a managed network, we will watch it like a hawk for you. The MSP team will take over reporting and perform testing so you won’t be caught off guard if your network performance drops. If your network does happen to drop, we will diagnose the problem and get it corrected right way, with optimized network.
There is no business too small or too large for our MSP team. Our experienced Managed Service Providers will monitor your network as it grows and are prepared to grow with you. If you want to add more employees, add some tools, or increase your locations, we will monitor and manage your IT infrastructure and provide you with the best service needed.
We will be the type of Managed Service Provider you need! While most MPSs work remotely, on-site support can be provided in the case of an emergency. And, depending on your negotiation, some MSPs are available after normal business hours.
When we said we would watch your network like a hawk, we meant it! A managed service provider will constantly look for potential threats or other issues like needing more memory to run an update. We constantly backup data in the case that a server ever goes down.
A Managed Service Provider will provide you with managed security services to keep your data safe from hackers. We protect your network with a firewall, put a virtual private network into place, and use the most up-to-date anti-virus software.

Ideacom NC – The Best Managed Service Provider in North Carolina
With over 60-years in the technology industry, we know what we are doing when it comes to running successfully managed IT systems. From the size of a church, fire department, or a large corporation we have the systems in place to provide you with the best Managed Service Provider solutions for your company. We strive at making you feel a part of the Ideacom NC family by providing you with a personalized service to fit your business needs. Interested in finding out how Ideacom NC can transform your company? Give us a call at (336) 854-4455.