Liberty Metal Structures

We Provide A Full Range Of Communication Solutions, Network Cabling & It Services

IDeACom@ NC is about more than just Phone Systems we provide a full range of Network Cabling, IT services & Emergency Notification System
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A Trusted Telecommunication Company with 60 years of experience in Unified Communications

With value-driven, global, turnkey technology solutions, IDeACom® NC is the best telephone systems dealers for your small, medium and large businesses. We serve areas throughout North Carolina from the coast to the mountains, from Kernersville to Greensboro, to Winston-Salem and Charlotte.

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ideacom Services
Managed IT Services
Managed Service Providers
IT Technology Consulting
Network Cabling
Cameras and Surveillance
Training & Support
Staff Alerter
Hosted Phones

What Our Happy Customers Say About Ideacom Solutions

Review User
Nathan McGee
Founder & Partner of asian paints

Businesses, small to large… churches, fire departments, you name it they all need IT and Phone Systems!!! Get the BEST of cabling, phone systems, IT Support and more from IDeACOM OF CENTRAL NORTH CAROLINA

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Review User
Ken Menard
Founder & Partner of asian paints

Great company…filled with great people. They care about your business needs and are straight shooters instead of sugar coating everything like other companies. I trust them 100% for all our phone and security camera needs.

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Review User
Matt Hord
Founder & Partner of asian paints

They installed a new phone system in our office. The phones are awesome, of high quality and work great. But the most impressive part was the customer service from the installers, set up team, the system trainers and the whole crew. If you’re business is in need of a better phone system call these guys they get it done.

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Business Phone Systems
Network Cabling
IT Services
Emergency Notification System

Ideacom Providing Body Temperature Detection Solutions

Detect abnormal human body temperature by using a high accuracy thermal camera together with built-in face detection AI. In order to prevent the spread of diseases by the infected people, there are smart surveillance devices that can detect abnormal body temperature from a distance using specially designed high precision thermal imagers.
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Trusted Brands

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Zultys phones offer a secure enterprise-class service at an affordable cost. It features phone, chat, video, and meeting capabilities. And the best part is you can design the right fit so you can focus more on your business.
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This enables a business to improve their communications with customers, employees, and partners, all while reducing costs. The size of your business does not matter as this phone system is reliable and efficient for any company.
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Designed for SMB and enterprise communications. It’s easy, economical, reliable, and available for customers no matter where you are. Installation is simple, and the required management is a breeze!
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All-in-one communications solution. It includes phone, chat, video, meetings, and file collaboration. This system can go with you no matter where you are! With a key feature being business continuity, you no longer need to worry yourself with having missed phone calls.
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NEC phone systems’ flexible design offers unique solutions for up to 512 extensions. It provides the necessary tools to streamline communications and information delivery. This product is one of the most easily configured unified communications system.
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This realistic solution provides first-class phone experiences with enterprise-grade audio and video. Customers have a broad selection of easy-to-use phones from which to choose. The simple, intuitive touch screen reduces costs and training time.

IDeACom® NC has received numerous awards for top-notch services throughout the state of North Carolina.

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Gold Award for Top Selling Producer
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Silver Sales Achievement Award from Presence Management
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Community Partners Award from the American Red Cross
Our services were created to be multi-functional, they each have one purpose.
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Business Phone Systems
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Network Cabling
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IT Services
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Emergency Notification System

Business Phone Systems

There is no better way to build a relationship than with a clear conversation, and the business phone systems and communication services at IDeACom® NC are the best for any business! We provide world-class VoIP phones, PBX phone system and hosted phones.
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Network Cabling

Network cabling is crucial to a company as it carries the information of your organization. IDeACom® NC provides a full selection of cabling services for our customers to consider, each designed to meet specific functions of your business.
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IT Services

We specialize in providing on-site computer repair services and network support for businesses of all sizes. The part-time/full-time IT department of IDeACom® NC delivers computer and network services on-site, on demand.
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Emergency Notification System

The Staff Alerter is a mass alert notification and control system with advanced distributed architecture design leverages the latest in IoT technology and Cloud processing for advanced communication services.
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Need Assistant? Reach out to one of our friendly experts now - Call Us Today!

(336) 854-4455
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“Which phone system is really the right fit for your business?”

When was the last time you gave much thought to your business phone system? You may not realize it, but having the right phone systems can make a drastic improvement for your company. The business telephone systems and communication services at IDeACom® NC provide just that and so much more!
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Business Phone Systems
Network Cabling
IT Services
Emergency Notification System
Explore the Ideacom knowledge hub

Blogs

Ideacom blogs are dedicated to the Telecom Industry market. Get the latest business insights, news and a lot more from the market leader.

Frequently Asked Questions

If you have questions or problems, we have answer and solutions. Here you’ll find the answers to your most common and frequently asked questions for business phone systems. You can also send us your queries related to price, service, support, features, more.

What Is VoIP?

What Is VoIP?

VoIP, which stands for Voice Over Internet Protocol, is a type of technology that converts your voice into a data signal, allowing you to make and receive phone calls from any device. You must have a reliable internet connection for your phone calls to be made or received.

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What Is A PBX Phone System?

What Is A PBX Phone System?

PBX, Private Branch Exchange, phone systems are central networks within an organization. These networks can route both your incoming and outgoing calls while offering a wide variety of advanced features. Compared to other phones, PBX systems are more scalable, flexible, and cost-effective.

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What Is A Softphone?

What Is A Softphone?

Softphones are pieces of software, such as Skype, Facetime, or Slack, that allow you to make and receive calls through devices such as computers, smartphones, tablets, and others.

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What Is Auto-Attendant?

What Is Auto-Attendant?

Auto-attendant is a software that allows incoming calls to be transferred to a particular extension automatically without the need for an operator or receptionist. This is an excellent feature for companies that receive a large number of incoming calls.

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What Is A Cloud-Based Office Phone System?

What Is A Cloud-Based Office Phone System?

Cloud-based phone systems are taken off-site to a provider who will handle all maintenance, hardware, and software needs for your business. These phone systems can grow with your business throughout the years without costing you an ex-tensive amount of money.

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Can I Record Calls?

Can I Record Calls?

The recording feature depends on the type of phone system you invest in. While some phone systems offer the call recording feature automatically, others only offer it for an additional cost.

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What Is Voicemail-To-Text?

What Is Voicemail-To-Text?

The voicemail-to-text feature simplifies the entire calling process. This type of phone service converts all your voice messages to texts, providing you with a tran-scription you can read anytime.

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Training Videos

Our Zultys training videos include a quick start guide, setup guide, installation guide, conference and integration tutorials.

MXIE Quick Install

How to do the first time install and configuration of the MXIE desktop application for Windows and Macintosh computers.

MXIE Quick Start Tutorial

How to use the basic features of MXIE so that you are productive.

MXIE Preference Tutorial Part 1

This video covers the most common preference settings for all versions of MXIE including version 13.

MXIE Preference Tutorial Part 2

This video shows how Call Handling Rules give you control of how to manage incoming calls for all versions of MXIE including version 13. It shows how they work and includes the following examples.

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Cities we serve in the state of North Carolina

Business Phone Systems
Hosted Phone Systems
VoIP Phone Systems
CharlotteRaleighGreensboroDurhamWinston-SalemFayettevilleCaryWilmingtonHighPointKernersvilleGreenville